Βλασσόπουλος Γ. M. Lipsky (1980), Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service, Russell Sage Foundation, New York. Κοινωνική Πολιτική, [S. l.], v. 9, p. 133–136, 2018. DOI: 10.12681/sp.15989. Disponível em: https://ejournals.epublishing.ekt.gr/index.php/eekp/article/view/15989. Acesso em: 5 μαΐου. 2024.