A Review of the e-Government Maturity Models: Are They Still Relevant?

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Published: Jul 21, 2022
DOI: https://doi.org/10.12681/jpentai.30872
Keywords:
E-government e-services maturity models stage model e-government maturity assessment
Zoi Patergiannaki
Department of Economics, University of Piraeus
Yannis A. Pollalis
Department of Economics, University of Piraeus
Abstract

In the past, a number of methodologies and approaches have been created to evaluate the development of e-Government and the public sector's digital transformation. Numerous e-Government maturity models have been created to close this gap. The variety of models, though, has come under criticism from several academics. The purpose of this research is to examine whether e-Government maturity models can still be regarded as relevant through the examination of 39 e-Government maturity models that have been established throughout the year. The results indicate that due to the numerous internal and external relevant inflectional factors that have not been taken into consideration by the models under study, e-Government maturity models have a limited ability to represent the growth of e-Government.

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Author Biographies
Zoi Patergiannaki, Department of Economics, University of Piraeus

Ph.D. Candidate in the field of Strategic Leadership & Digital Transformation at the Department of Economics of the University of Piraeus.

Yannis A. Pollalis, Department of Economics, University of Piraeus

Professor and President in the Department of Economics of the University of Piraeus. Founder and Director of the Research & Training Center in Digital Transformation & Strategic Leadership (iLEADS Lab).

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