Teleworking in Greece: a comparative study of the public and private sectors in the post-COVID-19 era
Abstract
The current study examines the use of teleworking in Greece four years after the COVID-19 pandemic, following the complete lifting of government measures. Primary research was conducted among employees and managers of private and public sector organisations using two questionnaires, with the aim of investigating the preferences, experiences, and performance of teleworkers, as well as comparing the data with that from the beginning of the pandemic. The results showed an improvement in the experience but a decrease in the performance of teleworkers. The private sector now makes significant use of teleworking, while the public sector has returned to full-time in-person work, with a preference in both sectors for a hybrid model. The cultural analysis showed that the public sector is characterised by low individualism, high uncertainty avoidance, stability, and long-term orientation, while the private sector exhibits higher individualism, greater flexibility, and low uncertainty avoidance.
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