Resistance to technological change: Factors that shape it and ways to deal with it

PDF (English)
Pubblicato: Mar 31, 2025
DOI: https://doi.org/10.12681/homvir.40951
Paraskevi Petimeza
Department of Psychology, Panteion University
https://orcid.org/0009-0007-4794-0760
Abstract

The study of resistance to change is a perennially interesting and broad research field. In this modern era of daily changing reality where people are called upon to adapt to the rapid developments due to the use of new internet technologies at all levels of everyday life, work, entertainment, all types of transactions and activities, it is considered necessary to find solutions to reduce technological resistance and adapt society to digital transformation. In particular, in the field of education and from the perspective of teaching and pedagogical practice but, mainly, from the deeper socio-psychological study that concerns all those involved in the field of education, the development of new skills and behaviors towards the use of new technologies and the digitization of knowledge and services is imperative. However, it is not always easily accepted by everyone. This paper examines the concept of resistance to technology in relation to the changes it brings. In particular, a socio-psychological approach to the concept of technological resistance is presented in relation to the obstacles observed at an individual and social level in accessing and utilizing technology. Τhe factors that lead to resistance to technological change are analyzed and ways of substantial and effective management are proposed with the aim of limiting and ideally eliminating it.

Article Details
  • Sezione
  • Articles
Creative Commons License

TQuesto lavoro è fornito con la licenza Creative Commons Attribuzione 4.0 Internazionale.

Authors who publish with this journal agree to the following terms:

· Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

· Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g. post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

· Authors are permitted and encouraged to post their work online (preferably in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.

Downloads
I dati di download non sono ancora disponibili.
Riferimenti bibliografici
Armenakis, A., & Bedeian, A. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 2(3), 293-315.
Chandra, R. (2015). Collaborative Learning for Educational Achievement. International Journal of Research & Method in Education, 5(2): 2320-7388.
Egan, R.W., & Fjermestad, J. (2005). Change and resistance: Help for the practitioner of change. Proceedings of the Annual Hawaii International Conference on System Sciences. doi: 10.1109/HICSS.2005.138
Facer, K. (2011). Learning futures: Education, technology and social change. Routledge
Fraboni, F.; Brendel, H.; Pietrantoni, L. Evaluating Organizational Guidelines for Enhancing Psychological Well-Being, Safety, and Performance in Technology Integration. Sustainability 2023, 15, 8113. https://doi.org/ 10.3390/su15108113 p.1-4
Goldberg, L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., & Gough, H. G. (2006). The international personality item pool and the future of public-domain personality measures. Journal of Research in Personality, 34(1), 21-47. https://doi.org/10.1016/S0092-6566(99)00017-0
Gómez, C., & Rosen, B. (2001). The Leader-Member Exchange as a Link between Managerial Trust and Employee Empowerment. Group & Organization Management, 26(1), 53-69. https://doi.org/10.1177/1059601101261004
Greenberg, J., & Cropanzano, R. (Eds.). (2001). Advances in organization justice. Stanford University Press.
Harwinder, S., & Khamba, J.S. (2009). An evaluation of AMTs utilisation in Indian industry for enhanced manufacturing performance: evidence from large- and medium-scale organizations. International Journal of Indian Culture and Business Management, 2(6), 585-601.
Hoy, A. W., Hoy, W. K., & Hoy, A. W. (2003). Instructional leadership: A learning-centered guide. Boston, MA: Allyn and Bacon.
Jiang, L., Klein, G., & Liao, S. (2000). A study of user satisfaction with information systems: A model and its validation. Journal of Information Technology, 15(4), 276-288. https://doi.org/10.1080/02683960010143060
Lapointe, L., & Rivard, S. (2006). Getting physicians to accept new information technology: insights from case studies. CMAJ, 174(11), 1573–1578. https://doi.org/10.1503/cmaj.050281
Laumer, S., & Eckhardt, A. (2011). Why Do People Reject Technologies: A Review of User Resistance Theories. Journal of Information Technology Theory and Application, 12(3).
Lines, R. (2004) Influence of Participation in Strategic Change: Resistance, Organizational Commitment and Change Goal Achievement. Journal of Change Management, 4(3), 193-215. http://dx.doi.org/10.1080/1469701042000221696
Martin, A.J., Jones, E.S., & Callan, V.J. (2005). The role of psychological climate in facilitating employee adjustment during organizational change. European Journal of Work and Organizational Psychology, 14(3), 263-289. https://doi.org/10.1080/13594320500141228
Mullins, L.J. (2005). Management and Organizational Behavior. London: FT Pitman.
Oreg, S. (2003). Resistance to change: Developing an individual differences measure. Journal of Applied Psychology, 88(4), 680-693.https://doi.org/10.1037/0021-9010.88.4.680
Orlikowski. W.J., & Iacono, C.S. (2001). Research Commentary: Desperately Seeking the“IT” in IT Research - A Call to Theorizing the IT Artifact. Information Systems Research 12(2), 121-134. https://doi.org/10.1287/isre.12.2.121.9700
Roy, S. K. (2022). The impact of age, gender, and ethnic diversity on organizational performance: An empirical study of Bangladesh’s banking sector. International Journal of Financial, Accounting, and Management, 4(2), 145–161. https://doi.org/10.35912/ijfam.v4i2.905
Schein, E.H. (2004), Organizational Culture and Leadership, 3rd ed., The Jossey-Bass Business and Management Series, edited by Jossey-Bass, Wiley, San Francisco, CA, p. 437.
Stern, P. C. (2011). Contributions of psychology to limiting climate change. American Psychologist, 66(4), 303–314.https://doi.org/10.1037/a0023235
Κωνσταντίνου, Ν. (2016). Τρισδιάστατοι δυνητικοί κόσμοι ως περιβάλλοντα βιωματικής και συνεργατικής μάθησης (Διδακτορική διατριβή). https://www.didaktorika.gr/eadd/handle/10442/38769
Ραβάνης, Κ. (1995). Από τη Γενική Διδακτική στη Διδακτική των Φυσικών Επιστημών. Παιδαγωγική συνέχεια και επιστημολογική ασυνέχεια. Στο Κ. Ραβάνης (Επιμ.), Η εξέλιξη της Διδακτικής. Επιστημολογική Θεώρηση, Αθήνα, Gutenberg
Τζιμογιάννης, Α., & Σιόρεντα, Α. (2007). Παράγοντες που καθορίζουν τις στάσεις των καθηγητών Φυσικών Επιστημών για τις ΤΠΕ στη διδασκαλία τους. Πρακτικά 5ου Πανελλήνιου Συνεδρίου «Διδακτική Φυσικών Επιστημών και Νέες Τεχνολογίες στην Εκπαίδευση, 15-18.